1. Introduction
Mack's Mold Removal LLC ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or request mold inspection and remediation services in Bensalem, Philadelphia, and the surrounding 30-mile service area.
2. Information We Collect
- Contact details you provide: name, phone number, email, and property address.
- Service details you describe: mold location, urgency, and additional notes.
- Communications: call records, text messages, and emails between you and us.
- Basic site analytics such as pages visited and approximate location.
3. How We Use Your Information
- To respond to inspection requests and schedule remediation work.
- To send service updates, quotes, invoices, and follow-up communications.
- To improve our services, website, and customer experience.
- To comply with legal, tax, and licensing requirements.
4. Sharing Your Information
We do not sell your personal information. We may share limited information with trusted service providers (such as scheduling, payment, and communication tools) strictly to operate our business, or when required by law.
5. Data Retention & Security
We retain customer records as long as needed to provide services and meet legal obligations. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission over the internet is 100% secure.
6. Your Rights
You may request to access, correct, or delete the personal information we hold about you, or opt out of marketing communications, by contacting us using the details below.
7. Contact Us
Mack's Mold Removal LLC
6331 Hardin Road, Bensalem, PA 19020
Phone: (215) 431-4744
Email: mcelhaughjeffrey@gmail.com